FAQS


1. What are these Class Actions about?

A nationwide settlement has been reached in Canada to benefit many current and former owners and lessees of Honda and Acura model vehicles. Certain lawsuits (the “Actions”) have been settled with Honda Canada Inc., Honda of America Manufacturing, Inc., and Honda Motor Co., Ltd. (collectively, “Honda”).

The Actions relate to airbag inflators manufactured by Takata, known as Takata PSAN Inflators.1 The Actions allege that the Takata PSAN Inflators installed in the Subject Vehicles were defective, resulting in various damages to Class Members.

Honda does not admit and expressly denies the allegations in the Actions that it is liable for any such defects in Takata PSAN inflators.

2. What are the Subject Vehicles that are included in the Honda Settlement?

A comprehensive list of the Honda and Acura “Subject Vehicles” is available for viewing here.

3. Why is this a class action?

In a class action, one or more people called “Class Representatives” sue on behalf of all people who have similar claims, called a “Class”. In a class action, one court resolves certain legal issues for the Class simultaneously. If the Class’ claims are settled, people who do not exclude themselves from the settlement are called a “Settlement Class” or “Settlement Class Members”.

The Class Representatives in the Actions are Rick A. Des-Rosiers, Stephen Kominar, Dale Hall, Eleni Vitoratos, Andrea Frey, and Reena Rai.

4. Why is there a Settlement?

The parties to the lawsuits agreed to a settlement in order to increase recall completion rates, provide Class Members with certain benefits to compensate them for alleged damages, avoid the cost and risk of further litigation, and enhance customer satisfaction.

As a result of the Settlement, the Class Members can get the benefits of the Settlement and in exchange, Honda receives a release from liability. The Settlement does not mean that Honda broke any laws or did anything wrong. Furthermore, the Courts did not decide which side was right.

The Class Representatives (the Plaintiffs in the Actions) and the lawyers representing them (called “Class Counsel”) believe that the Honda Settlement is in the best interests of all Class Members.

5. Has the Settlement been approved?

Yes. The Settlement has been approved by the Courts in Québec and Ontario. At the Settlement Approval Hearings, the Courts determined that the Settlement is fair, reasonable and in the best interests of Class Members residing in Québec and the rest of Canada, respectively. The Ontario Settlement Approval Order was then recognized by the courts in British Columbia and Saskatchewan.

6. How do I know if I am included of the Settlement?

You are included in the Settlement if you are a person resident in Canada, including Automotive Recyclers, who:

  1. currently owns or leases a Honda or Acura model vehicle, including a Goldwing Motorcycle, that is one of the Subject Vehicles; or

  2. you formerly owned or leased a Honda and Acura model vehicle, including a Goldwing Motorcycle, that is one of the Subject Vehicles, and you sold your owned vehicle or returned your leased vehicle after being notified of a Takata airbag inflator Recall and before the date that court orders approving the Settlement become final (the “Final Approval Date”).

The Final Approval Date is April 14, 2021.

If you are still not sure whether you are included in the Class, you may review important documents regarding the Settlement in the Documents section of this website or you may contact the Honda Administrator, toll-free, at 1-833-358-9421, or by email at info@hondaairbagsettlement.ca.

7. My vehicle has never and does not currently seem to have an outstanding recall relating to a Takata airbag inflator. Why did I receive this settlement notice?

If you haven’t already done so, please check to see if your vehicle has an outstanding Takata airbag inflator recall at www.honda.ca/recalls or www.acura.ca/recalls.

If your vehicle has an outstanding recall, we recommend that you contact your local Honda or Acura dealer to have recall service completed as soon as possible. Alternatively, please contact Honda Canada Customer Relations or Acura Canada Client Services at 1-888-9-HONDA-9 or 1-888-9-ACURA-9, respectively.

If your vehicle does not have an outstanding airbag inflator recall and, to the best of your knowledge, no Honda or Acura vehicle that you’ve owned or leased has ever been subject to a recall of one or more of its airbag inflators, then you were likely notified of this class action settlement because, at the time of its manufacture, a Takata airbag inflator was installed in a vehicle that you own or lease or previously owned or leased. This vehicle is not subject to a Takata airbag inflator recall and at this time, neither Honda nor Takata has determined that a safety defect exists in the airbag inflator installed in the vehicle. Should this change, Honda Canada/Acura Canada will notify owners based on the best-available owner contact information, and you may be eligible for certain benefits under this class action settlement.

8. Who is the Honda Airbag Inflator Class Action Administrator? What is its role in the Honda Settlement?

Epiq Class Action Services Canada, Inc. has been appointed to be responsible for administering the Settlement under this Agreement, including processing Settlement Claims and determining eligibility for compensation under the Customer Out-of-Pocket Expense Program.

Click on the Contact Us page if you would like to contact the Honda Administrator.

9. What benefits does the Settlement provide?

If you are a Class Member, what you may be eligible to receive depends on several factors. The Settlement benefits are outlined generally below, and more information can be found in the Honda Settlement Agreement or you may contact the Honda Administrator, toll-free, at 1-833-358-9421, or by email at info@hondaairbagsettlement.ca.

The benefits under the Honda Settlement include, among other components:

Click on any of the benefits above to read more about them in these FAQs.

For additional details on the benefits included in the Settlement, please click here to download the Settlement Agreement.

10. Are there any benefits available now?

Yes.

You may be eligible to have the Recall Remedy performed in your Subject Vehicle. You can read more about the Recall Remedy here.

You may also be eligible for a payment under the Customer Out-of-Pocket Expense Program if you submit a Settlement Claim on time during the Claims Period. You can read more about the Customer Out-of-Pocket Expense Program here.

You may also benefit from the Outreach Program, Customer Support Program, and the Automotive Recycler Program .

11. If my out-of-pocket expense or automotive recycler claim is approved, are any deductions made from the approved claim amount?

The Province of Québec has a public fund, le Fonds d’aide aux actions collectives (FAAC), which supports the funding of class proceedings. Québec law requires a levy to be deducted and remitted to the FAAC from cash amounts payable to class members under a class action settlement. Pursuant to these requirements, any applicable levy amounts will be deducted and remitted to the FAAC for each Québec resident class member whose out-of-pocket expense or automotive recycler claim has been approved.

For example, if an out-of-pocket expense or automotive recycler claim by a Québec resident class member, is approved for $100, the class member will receive $98 and $2 (2% of the approved claim amount) will be remitted to the FAAC.

For more information, please visit
http://legisquebec.gouv.qc.ca/en/ShowDoc/cr/F-3.2.0.1.1,%20r.%202.

12. What is the Customer Out‐of‐Pocket Expense Program?

Eligible Settlement Class Members may be entitled to a cash reimbursement payment from Honda by submitting a Settlement Claim to the Honda Administrator under the Customer Out‐of‐Pocket Expense Program.

This benefit is not available to Automotive Recyclers.

The Customer Out‐of‐Pocket Expense Program is intended to reimburse reasonable out‐of‐pocket expenses of Settlement Class Members, other than Automotive Recyclers, who incur or incurred:

  1. actual costs while the Recall Remedy was or is being performed on their allegedly failed Takata PSAN Inflator, or;

  2. actual costs, such as alternative transportation and storage expenses, incurred out of fear of driving a Subject Vehicle prior to the time the Recall Remedy could or can be performed.

If you submit a Settlement Claim, the Honda Administrator will process it, and determine whether the out‐of‐pocket costs you are claiming are reasonable, and whether you are entitled to having some or all of those costs reimbursed. Supporting Documentation, which is evidence such as receipts or invoices demonstrating the actual out‐of‐pocket costs you incurred and for which you are claiming reimbursement, must be submitted with a Claim.

The Customer Out‐of‐Pocket Expense Program will involve a claims process that will require documented claims, and will be evaluated by the Honda Administrator. You will be able to submit your Settlement Claim by submitting a Claim Form and Supporting Documentation online or by mail.

If you do not submit a Settlement Claim during the Claims Period, you will not be entitled to receive any Settlement benefits under the Customer Out‐of‐Pocket Expense Program.

  1. Who can submit a Settlement Claim for a Cash Reimbursement Payment under the Settlement?

  2. To submit a Settlement Claim for a Cash Reimbursement Payment under the Settlement, you must not have opted out of the Settlement, and you must:

    1. Own or lease one of the Subject Vehicles on the Final Approval Date;

    2. OR

    3. Have formerly owned or leased a Subject Vehicle, but sold or returned your leased Subject Vehicle after being notified of a Recall before the Final Approval Date,

    4. AND you must:

    5. Be resident in Canada;

    6. AND

    7. Have taken your Subject Vehicle to an authorized Honda or Acura dealership to obtain the Recall Remedy;

    8. AND

    9. Have incurred reasonable out-of-pocket expenses while obtaining or waiting to obtain the Recall Remedy.

    The deadline for submitting your Settlement Claim is between April 14, 2021 and the later of:

    1. in respect of Settlement Class Members who owned or leased a Subject Vehicle at the time of a Recall notification, but who no longer own or lease a Subject Vehicle as of the Final Approval Date, the later of: (i) one year from the date of NOD submission to Transport Canada; or (ii) one year from the Final Approval Date; or

    2. in respect of Settlement Class Members who owned or leased, on the Final Approval Date, a Subject Vehicle that is subject to a Recall notification, the later of: (i) one year from the date of NOD submission to Transport Canada; or (ii) one year from the Final Approval Date.

    The Final Approval Date is April 14, 2021.

  3. What types of expenses are eligible for reimbursement?

  4. The types of out-of-pocket expenses that may be eligible for reimbursement must have been incurred in connection with completion of the Recall Remedy on your Subject Vehicle, or while you waited for the Recall Remedy to be completed on your Subject Vehicle. Such costs may include alternate transportation costs, costs of towing or storing the Subject Vehicle, reasonable child care costs, and lost wages, as set out in more detail below.

    Specifically, the Honda Administer will consider the following out-of-pocket expenses:

    1. For Settlement Class Members who were notified of alleged defects in and/or damage to the Takata PSAN Inflators, for whom replacement parts necessary for completion of the Recall Remedy were not available for a period of time and who, fearful of driving the affected Subject Vehicle pending the Recall Remedy, refrained from doing so:
      1. costs incurred to obtain alternate transportation during the period that replacement parts were unavailable; and
      2. costs incurred to store the Subject Vehicle, while alternative transportation was being exploited.

    2. For Settlement Class Members who were notified of alleged defects in and/or damage to the Takata PSAN Inflators where replacement parts were available, who requested the Recall Remedy from an authorized Honda or Acura dealership but who, fearful of driving the affected Subject Vehicle pending the Recall Remedy, refrained from doing so:
      1. costs incurred by the Settlement Class Member to obtain alternate transportation while awaiting performance of the requested Recall Remedy, after having requested service from an authorized Honda or Acura dealership, up to a maximum of 7 days;
      2. costs incurred by the Settlement Class Member to store the Subject Vehicle while utilizing alternative transportation when awaiting performance of the requested Recall Remedy after having requested service from an authorized Honda or Acura dealership, up to a maximum of 7 days; and
      3. costs incurred by the Settlement Class Member to tow or otherwise deliver the Subject Vehicle to an authorized Honda or Acura dealership to obtain the Recall Remedy.

    3. For Settlement Class Members, other actual costs incurred arising from the alleged damage to, the Subject Vehicle while obtaining the Recall Remedy, including:
      1. reasonable child care expenses incurred by the Settlement Class Member: (a) in the course of delivering the Subject Vehicle to the authorized Honda or Acura dealership to obtain the Recall Remedy; or (b) in the course of picking up the Subject Vehicle from the authorized Honda or Acura dealership upon completion of the Recall Remedy;
      2. lost wages incurred by the Settlement Class Member as a result of having to drop off or pick up the Subject Vehicle at an authorized Honda or Acura dealership to obtain the Recall Remedy; or
      3. alternate transportation or associated costs where the Subject Vehicle was delivered to an authorized Honda or Acura dealership to obtain the Recall Remedy, and where the Settlement Class Member requested alternate transportation:
        a. while the Recall Remedy work was underway; and/or

        b. in the event of any delays in completion of the Recall Remedy.

13. What is the Outreach Program?

The Outreach Program is a continuation of Honda’s traditional and non-traditional outreach to Class Members, other than Automotive Recyclers, beyond what is required by the Motor Vehicle Safety Act (Canada), until Substantial Completion of the Recall Remedy is achieved.

The Outreach Program provides the notification program described below, with the goal of maximizing, to the extent reasonably practicable, completion of the Recall Remedy in Subject Vehicles for the Takata PSAN Inflator Recalls. The purpose of the Outreach Program is to eliminate alleged continuing damage to Class Members’ property, ameliorate alleged emotional distress and alleged mental anguish, and maximize Recall Remedy completion rates for Takata PSAN Inflator Recalls via traditional and non-traditional outreach efforts, including by expanding those currently being used by Honda.

The Outreach Program will be administered by Honda, and all costs will be borne by Honda as part of the Settlement.

The Outreach Program is available to all Class Members, other than Automotive Recyclers. It applies to Takata PSAN Inflator Recalls that are covered by a Notice of Defect (“NOD”) that has already been submitted to Transport Canada, as well as additional Takata PSAN Inflator Recalls covered by a NOD that is submitted to Transport Canada in the future.

Under this Outreach Program, Honda will provide notifications as follows:

  1. For Class Members with Subject Vehicles containing ALPHA Inflators, monthly notifications to the Class Member will continue until the earlier of: (1) March 31, 2019; or (2) Substantial Completion. Additional notifications will be delivered to Class Members via social media, e‐mail, and/or by postings on a Honda website through March 31, 2019 or Substantial Completion, whichever comes first.

    • You can see a list of Subject Vehicles that contain ALPHA Inflators by clicking here.

  2. For Class Members with Subject Vehicles containing BETA Inflators (including Goldwing Motorcycles):
    1. following the delivery of an initial NOD to vehicle registrants, re‐notification approximately every SIX (6) months for any ongoing Recall via posted letter and/or electronic (e‐mail) letter to uncompleted active registrations using the best possible contact information available to Honda until the earlier of (1) FOUR (4) years post‐NOD submission date; or (2) Substantial Completion;

    2. aditional notifications will be delivered to Class Members via social media, email, and/or by postings on a Honda website for FOUR (4) years post‐NOD submission date for uncompleted active registrations.

    BETA Inflators are any Takata PSAN Inflators in Subject Vehicles that are not ALPHA Inflators. You can see a list of Subject Vehicles that contain ALPHA Inflators by clicking here.

For owners or lessees of Subject Vehicles who currently reside in the U.S., Honda will make efforts to notify owners and lessees whose Subject Vehicles have an outstanding Recall, by mail or other reasonable means of contact, where the National Highway Traffic Safety Administration makes available to Honda owner and lessee contact information for Subject Vehicles in the U.S.

14. What is the Customer Support Program?

The Customer Support Program provides Class Members with prospective coverage for repairs and adjustments (including parts and labour) needed to correct defective and/or damaged materials and/or defective workmanship in:

  1. original Takata PSAN Inflators in Subject Vehicles (including Takata PSAN Inflators in Goldwing Motorcycles); and

  2. replacement driver’s‐side or passenger’s‐side front airbag inflators installed pursuant to a Recall.

The Customer Support Program will remain in effect as follows:

  1. For Subject Vehicles that are set out in Schedule “D”, available here, and that have received the Recall Remedy, the Customer Support Program shall remain in effect for 7 years from the date of submission to Transport Canada of the NOD for the Recall of the Takata PSAN Inflator that applies to the particular Subject Vehicle;

  2. For Subject Vehicles not identified in section a) above, that are otherwise the subject of a Recall, or are the subject of a Recall in the future, and that receive the Recall Remedy, the Customer Support Program shall remain in effect for 10 years from the date of submission to Transport Canada of the NOD for the Recall of the Takata PSAN Inflator that applies to the particular Subject Vehicle.

The Customer Support Program end date may be different for Takata PSAN Inflators in the driver’s‐side and front passenger’s‐side of the same Subject Vehicle if the Takata PSAN Inflators were the subject of different NODs submitted at different times to Transport Canada.

For vehicles with original desiccated Takata PSAN Inflator(s) that are never recalled, the Customer Support Program will end on the latest of the end dates set out in section a. or b. above.

Your entitlement to this benefit will terminate upon the deployment of the airbag inflator to which this benefit applies. If you sell or lease your Subject Vehicle to someone else, this benefit will transfer with the Subject Vehicle.

15. What is the Automotive Recycler Program?

This benefit under the Settlement applies only to Automotive Recyclers. It is the only Settlement benefit available to Automotive Recyclers under the Agreement.

Automotive Recyclers are persons or entities in Canada engaged in the business of salvaging motor vehicles or motor vehicle components for the purpose of resale or recycling automotive parts and who: (a) purchased, for resale, a Subject Vehicle with an un‐deployed driver’s‐side or front passenger’s‐side airbag module with a Takata PSAN Inflator; or (b) were otherwise in possession of an un‐deployed driver’s‐side or front passenger’s‐side airbag module from a Subject Vehicle with a Takata PSAN Inflator.

The purpose of the Automotive Recycler Program is to eliminate alleged continuing damage to Auto Recyclers’ property, ameliorate alleged emotional distress and alleged mental anguish associated with the handling of scrap Takata PSAN Inflators in Subject Vehicles, and maximize Honda’s recovery of scrap Takata PSAN Inflators from Automotive Recyclers.

Under this program, Honda will, at its cost, manage the scrap Takata PSAN Inflator return program. The duties of Honda or its external vendor engaged to manage the program, include promotion of the Automotive Recycler Program, return and destruction of Takata PSAN Inflators, and payments to Automotive Recyclers.

In accordance with terms and pricing set by Honda from time to time, Honda will pay to each Automotive Recycler a reasonable fee necessary to accomplish the purposes of the Automotive Recycler Program.

While the Settlement Agreement provides that this program will continue until at least December 31, 2019, Honda will continue to run and administer the program beyond the Effective Date, and no end date to this program has been set.

16. What is the Recall Remedy, and how do I get it?

In addition to the benefits being offered by Honda under the Settlement, and whether or not the Settlement is approved by the Courts, you may be eligible to have the Recall Remedy performed in your Subject Vehicle.

The Recall Remedy involves the replacement of parts and/or other countermeasures performed to address the Takata PSAN inflators in Subject Vehicles.

If you have not already had the Recall Remedy, you can make an appointment with your local Honda or Acura dealership. To find out if your Subject Vehicle is affected, or for complete recall information, please:

  1. visit and enter your vehicle’s Vehicle Identification Number (VIN) on the applicable website:

  2. Honda Automobiles: http://www.honda.ca/recalls,
  3. Acura Automobiles: http://www.acura.ca/recalls, or
  4. Honda Motorcycles: http://motorcycle.honda.ca/safety/recalls

  5. or

  6. contact the applicable Takata airbag inflator hotline:

  7. Honda Automobiles and Motorcycles: 1‐877‐445‐7754, or
  8. Acura Automobiles: 1‐877‐445‐9844.
17. What am I giving up in exchange for the Settlement benefits?

Unless you exclude yourself (i.e. opt out), you will remain in the Settlement Class. If the Settlement is approved and becomes final, the Courts’ orders will legally bind you. Generally, that means you will not be able to sue, continue to sue, or be part of any other lawsuit against Honda or the other Releasees involving, or relating to, any allegations or claims brought against Honda regarding the issues resolved in this Settlement.

More information is available in the Honda Settlement Agreement here or you may contact the Honda Administrator, toll-free, at 1-833-358-9421 or by email at info@hondaairbagsettlement.ca.

18. Can I object to the Settlement?

No. The deadline for objecting to the Settlement was October 21, 2020.

19. What is the difference between objecting to the Settlement and excluding myself from it by opting out?

Excluding yourself (or “opting out”) is telling the Court that you do not want to be a member of the Settlement Class. If you exclude yourself, you have no basis to object because the Settlement no longer affects you.

Objecting is telling the Court that you have comments on the Settlement or do not like something about the Settlement. You can object only if you stay in the Settlement Class.

If you are a Class Member and you do nothing (i.e. if you neither object nor opt out from the Settlement), you will automatically be a Settlement Class Member. All of the Courts’ orders will apply to you, you will be eligible for the settlement benefits described above as long as you satisfy the conditions for receiving each benefit, and you will not be able to sue Honda over the issues in the lawsuit (other than for claims relating to alleged bodily injury arising from the deployment of an airbag inflator in a Subject Vehicle that is subject to a Recall).

20. If I exclude myself from the Settlement, can I get anything from this Settlement?

If you excluded yourself by opting out of the Settlement, you will not be bound by the Settlement. You will not be eligible to receive benefits under the Settlement (other than the Recall Remedy, the Outreach Program, and the Customer Support Program), and you will not be able to comment on or object to the Settlement.

If you excluded yourself by submitting your Opt Out Form on time, you will be able to start or continue your own case against Honda regarding the claims at issue in the action. However, applicable limitation periods or prescription delays will resume running against you. You should therefore consult with an independent lawyer, at your cost, if you wish to pursue your own claim.

21. How do I exclude myself/opt out of the Settlement?

The deadline to have opted out of the Settlement was November 20, 2020.

22. What happens if I don’t do anything about this Settlement?

If you are a Settlement Class Member, you are bound by the Settlement.
This means you have given up your right to sue Honda in relation to any claims you may have relating to any of the issues raised in the Actions, including any claims relating to any Recalls (other than claims relating to alleged bodily injury arising from the deployment of an airbag inflator in a Subject Vehicle, which are NOT included in this Settlement). It also means that you may be eligible for the Settlement benefits described in this FAQ as long as you satisfy the conditions for receiving each benefit.

If you do not submit a Settlement Claim during the Claims Period, you will not be eligible to receive any Settlement benefits under the Customer Out-of-Pocket Expense Program. You can read more about making a Settlement Claim here

However, you may still:

  1. receive notifications under the Outreach Program encouraging you to have the Recall Remedy completed in your Subject Vehicle;
  2. obtain benefits under the Customer Support Program which provides for recall service and adjustments (including parts and labour) to correct defective and/or damaged materials and or/defective workmanship in original or replacement airbags in your Subject Vehicle; and
  3. receive the Recall Remedy
23. Do I have a lawyer in this case, and do I have to pay them?

There are lawyers representing all Class Members, and these lawyers are called “Class Counsel”. Class Counsel in this case are the law firms of Strosberg Sasso Sutts LLP, McKenzie Lake Lawyers LLP, Rochon Genova LLP, Kim Spencer McPhee Barristers P.C., Merchant Law Group LLP, Consumer Law Group P.C., and Garcha & Company. You will not be charged for contacting any of these lawyers.

Harvey T. Strosberg
Strosberg Sasso Sutts LLP
1561 Ouellette Avenue
Windsor, ON N8X 1K5
Tel: (519) 561‐6296
Fax 1-866-316-5308
harvey@strosbergco.com
Michael Peerless
McKenzie Lake Lawyers LLP
140 Fullarton Street, Suite 1800
London, ON N6A 5P2
Tel: 1-844-672-5666
Fax: (519) 672‐2674
Joel Rochon
Rochon Genova LLP
121 Richmond Street West, Suite 900
Toronto, ON M5H 2K1
Tel: (416) 363‐1867
Fax (416) 363‐0263
Megan B. McPhee
Kim Spencer McPhee Barristers P.C.
1200 Bay Street, Suite 1203
Toronto, ON M54 2A5
Tel: (416) 596‐1414
Fax: (416) 598‐0601
Anthony Merchant
Merchant Law Group LLP
800‐65 St. Clair Ave. E.
Toronto, ON M4T 2Y3
Tel: (416) 828‐7777
Fax (647) 478‐1967
Jeff Orenstein
Consumer Law Group P.C.
251 Laurier Ave. W., Suite 900
Ottawa, ON KIP 5J6
Tel: (613) 627‐4894
Fax (613) 627‐4893
K.S. Garcha
Garcha & Company, Barristers & Solicitors
#405‐4603 Kingsway
Burnaby, BC V5H 4M4
Tel: (604) 435‐4444
Fax: (604)‐435‐4944
Andrea Grass
Consumer Law Group Inc.

1030 rue Berri, Suite 102
Montreal, Quebec H2L 4C3
Tel: (514) 266-7863
Fax: (514) 868-9690

You are not required to retain your own individual lawyer to help you make a Settlement Claim or otherwise receive benefits under this Settlement. If you choose to retain your own lawyer, other than the lawyers listed above, you will be responsible to pay their legal fees.

24. Where can I get more information?

The Long Form Notice (available here) and these FAQs summarize the Settlement. More details are available in the Honda Settlement Agreement. You can view and/or print a copy of the Honda Settlement Agreement and other information about the Honda Settlement and other important documents in this case in the Documents page of this website. You can also contact the Honda Administrator, toll-free, at 1-833-358-9421 or write to the Honda Administrator at:

Honda Airbag Inflator Class Action Administrator
c/o Epiq Class Action Services
P.O. Box 507 STN B
Ottawa, ON K1P 5P6
P: 1-833-358-9421
F: 1-866-262-0816

or you can email the Honda Administrator at: info@hondaairbagsettlement.ca

If you wish to communicate directly with Class Counsel, you may contact them at the address or phone number listed here or on their websites.

Please do not contact Honda or Honda’s Dealers about the Settlement. Please direct all questions about the Settlement to the Honda Administrator.

However, if you have not already had the Recall Remedy performed, you can make an appointment with your local Honda or Acura dealership. To find out if your Subject Vehicle is affected, or for complete recall information, please:

  1. visit and enter your vehicle’s Vehicle Identification Number (VIN) on the applicable website:

  2. Honda Automobiles: http://www.honda.ca/recalls,
  3. Acura Automobiles: http://www.acura.ca/recalls, or
  4. Honda Motorcycles: http://motorcycle.honda.ca/safety/recalls

  5. or

  6. contact the applicable Takata airbag inflator hotline:

  7. Honda Automobiles and Motorcycles: 1‐877‐445‐7754, or
  8. Acura Automobiles: 1‐877‐445‐9844.